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Cancellation Policy - Introduction
Meaning - Cancellation Policy defines that who can / how to cancel the order.

Who Can Cancel - Customer can cancel the order before dispatching of the order or company can itself cancel the order if any faulty, payment issues found etc.

Refunds On Cancellation - If cancelled order requires any refund to be given back to the customer, then the refund will be credited within 1 working day in Kwabey Wallet whereas it will take anywhere between 7-15 working days for Original Source depending upon the payment method.

Note 1 - Company(We) can cancel any order if found faulty, payment issues etc from our end without any prior notice to the concern customer and customer cannot sue us for that.

Note 2 - Company have all the rights to cancel the order without any notice to the customer.

Note 3 - Transaction charges of 7% + GST will be deducted wherein customer demands a monetary refund of their prepaid cancelled orders.

Note 4 - There will be no transaction charges on wallet refund.

Note 5 - Also , there will be no deduction in cases wherein the customer makes a double payment against a single order by mistake.

Note 6 - Please note that we are not liable to entertain any refund/issue raised after 30 days from the date of order placement.